See how DSD Assist can make your coffee and tea business more efficient
Coffee and Tea businesses have their own unique challenges
Ever changing blends, fickle customers, machine management, and competition
Improved Customer Ordering
Without orders you have no business. Using DSD Smart Order customers can place their own orders from their smartphone, tablet or computer. They can copy a prior order, mark items as favourites, or they can set up standing orders, and you can push promotional items onto their order template. This works with your delivery plan so customers do not request delivery for days you do not visit, and you can remind customers by SMS to order on the day before a scheduled delivery
Improved Sales Rep Ordering
Some customers like to see a sales rep. It gives you more chance to influence the order in a competitive category. Our DSD Salesforce solution allows the sales rep to view promotions for the customer, gather competitive trade information and take an order. The sales rep can also check the machine and grinder are still in good working order, or request a new machine placement for a new customer.
Delivering the orders efficiently
Trucks can be loaded by order, in reverse delivery sequence, and a delivery completed with only a few taps. Payment from COD customers can be accepted, including by credit card. A POD can be collected and a delivery docket or invoice printed if desired. Turn by turn navigation helps the driver find the customer.
DSD Connect extends your ERP or accounting system. A simple Drag and Drop interface allows you to move orders between trucks and maximise the efficiency of your fleet. DSD Connect allows you to set up a sales or delivery plan. Trucks and sales people on the road can be tracked using Google Maps, and you see who has been delivered or visited. View, print and email POD documents. This can even all be done from your mobile phone. You can even automate the distributor credit and invoice for deliveries made by distributors to your house accounts.