See how DSD Assist can make your dairy business more efficient
Someone once said that the dairy business is simple
Unfortunately it's not. Standing orders, temperature control, product innovation and competition create challenges
Improved Customer Ordering
Customer ordering in a dairy can be complex. Standing orders to manage. Cut off times to be enforced. Using DSD Smart Order customers can place orders and manage their standing orders themselves from any smartphone. Customers can recieve SMS reminders to order an hour before cutoff. You also see who has not ordered and can call them if desired. And this integrates with your delivery plan so you do not compromise your delivery efficiency
Improved Sales Rep Ordering
Some customers like to see a sales rep. It gives you more chance to influence the order in a competitive category. Our DSD Salesforce solution allows the sales rep to view promotions for the customer, gather competitive trade information and take an order. The sales rep can also check a fridge is still in good working order, or request a new fridge fridge for a customer.
Improved Delivery Efficiency
In a dairy business you often have long delivery runs for each truck and orders may be delivered in the middle of the night, so speed is vital. Our DSD Delivery solution reminds the driver of keys or access codes for each customer before they leave the depot and at each delivery. Trucks are loaded by order and a delivery completed with only a few taps. Returns can be collected and crates tracked. Payment from COD customers can be accepted. And if a delivery is made after hours then the GPS co-ordinates of the driver can be used to confirm the delivery location. Turn by turn navigation helps relief drivers find the store.
