See how DSD Assist can make your dairy business more efficient

Someone once said that the dairy business is simple

 

Unfortunately  it's not.  Standing orders, temperature control, product innovation and competition create challenges

Improved Customer Ordering

Customer ordering in a dairy can be complex.  Standing orders to manage.  Cut off times to be enforced.  Using DSD Smart Order customers can place orders and manage their standing orders themselves from any smartphone. Customers can recieve SMS reminders to order an hour before cutoff.  You also see who has not ordered and can call them if desired. And this integrates with your delivery plan so you do not compromise your delivery efficiency  

Improved Sales Rep Ordering

Some customers like to see a sales rep.  It gives you more chance to influence the order in a competitive category.  Our DSD Salesforce solution allows the sales rep to view promotions for the customer, gather competitive trade information and take an order.  The sales rep can also check a fridge is still in good working order, or request a new fridge fridge for a  customer.

Improved Delivery Efficiency

In a dairy business you often have long delivery runs for each truck and orders may be delivered in the middle of the night, so speed is vital.  Our DSD Delivery solution reminds the driver of keys or access codes for each customer before they leave the depot and at each delivery.  Trucks are loaded by order and a delivery completed with only a few taps.  Returns can be collected and crates tracked.  Payment from COD customers can be accepted.  And if a delivery is made after hours then the GPS co-ordinates of the driver can be used to confirm the delivery location.  Turn by turn navigation helps relief drivers find the store.

Improved Administration

DSD Connect extends your ERP or accounting system.  A simple Drag and Drop interface allows you to move orders between trucks and maximise the efficiency of the fleet.  DSD Connect allows you to set up a delivery plan and manage standing orders. Once the trucks are on the road you can track the trucks on Google Maps, see who has been delivered, and view, print and email POD documents

DSD Assist is a brand of Numeric Computer Systems, We have been providing FMCG solutions to companies around the world for more than 40 years 

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