A constant problem for Food and Beverage customers is collecting payments from COD customers. We all know that a COD should pay for the goods when delivered but to make that a reality increasingly our customers are looking for a variety of payment methods to make it easy to collect payment.
Traditionally COD customers have made payment by Cash or Cheque. But as both of these methods are used increasingly less frequently, the cost to deal with these payment methods increases, and the growing security issues surrounding cash payments increasingly we have looked at alternative payment methods for our customers.
Eway provide us a ‘card not present’ gateway solution we have integrated into our solutions. Using this model a sales rep can enter the card details into our application, we call the Eway payment gateway, validate the details, the card is debited and we note the invoice as paid. All this happens in real time while the rep is still in-store. Settlement is made by Eway directly to you.
We have also recently added Mint as a payment option also.
Mint have small card reader that allows us to perform a ‘card present’ transaction where the card is swiped or tapped. Additionally we can accept EFTPOS payments as the unit has an encrypted keypad. Furthermore, digital wallets from Apple and Android can be used for payment. This improves the payment options further, making it easier again for COD customers to make payment.